Privacy Policy

1. Introduction

At Zapforms ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

• Account Information: Email address, name, and password when you create an account
• Form Data: Content and configuration of forms you create
• Submission Data: Data submitted through your forms
• Payment Information: Processed securely through Stripe (we don't store credit card details)

Information Collected Automatically

• Usage Data: How you interact with our service
• Log Data: IP address, browser type, pages visited
• Cookies: To maintain sessions and preferences

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your transactions
• Send important service updates
• Respond to your support requests
• Improve our service
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our service (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits
• Access controls and authentication
• Secure development practices

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Cookies

We use essential cookies to maintain sessions and preferences. You can control cookies through your browser settings.

11. Third-Party Services

Our service integrates with:

• Supabase: Database and authentication
• Stripe: Payment processing
• Vercel: Hosting and analytics

Each service has its own privacy policy.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our service.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@zapforms.io
• Address: Zapforms, Inc., [Address]

14. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information (which we do not do).

15. European Privacy Rights

If you are in the European Economic Area, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.